ॐ श्री गणेशाय नमः · Verified Vedic Astrologers · गोपनीय परामर्श · 10+ भारतीय भाषाएँ

Shipping & Delivery Policy

Sadhya Jyotish provides online and digital astrology consultation services only. We do not sell or ship physical products through this website. Therefore, no courier, postal dispatch or physical shipping timeline applies to the services offered through our website.

1. Digital Services Only

All services offered through this website are delivered digitally and may include online astrology consultations, personalised astrology reports, Kundli services and related digital guidance services.

2. No Physical Shipping Charges

Since our services are delivered online or digitally, there are no physical shipping or delivery charges. Any amount displayed on the website relates to consultation or digital service fees unless explicitly stated otherwise.

3. Booking Confirmation

A booking is considered confirmed after successful payment and confirmation from Sadhya Jyotish through email, SMS, WhatsApp, phone call or another official communication method.

Customers are responsible for providing accurate and active contact details during the booking process so that confirmation and service-related communication can be delivered properly.

4. Delivery of Consultation Services

Consultations are delivered through online communication methods agreed or communicated during the booking confirmation process. These may include:

  • Phone call
  • WhatsApp audio call
  • WhatsApp video call, where applicable
  • Video conferencing, where applicable
  • Other mutually agreed digital communication methods

The consultation mode and scheduled time will be communicated to the customer during the booking or confirmation process.

5. Delivery Timeline

Consultation services are generally scheduled according to the availability of the astrologer, the customer's preferred time and the nature of the selected service. The scheduled consultation date and time will be communicated to the customer after booking confirmation.

Personalised astrology reports, Kundli reports or other digital deliverables, where applicable, are generally provided within the timeline communicated at the time of booking or confirmation.

6. Customer Responsibilities

To ensure timely and proper delivery of services, customers are responsible for:

  • Providing accurate birth details and other information required for the selected service.
  • Providing a valid phone number and email address.
  • Being available at the scheduled consultation time.
  • Ensuring a stable internet or telephone connection where required.
  • Checking the email address, WhatsApp account or other communication channel provided during booking.

Incorrect, incomplete or outdated information may affect the quality or timely delivery of the service.

7. Delays or Rescheduling

While we make reasonable efforts to deliver services within the communicated timeline, delays may occasionally occur due to high booking volume, astrologer availability, technical issues, public holidays or circumstances beyond our reasonable control.

If Sadhya Jyotish is unable to provide the consultation at the originally scheduled time due to an issue on our side, we may offer an alternative appointment or suitable rescheduling option, subject to availability.

8. Physical Shipping

Sadhya Jyotish does not currently sell or ship physical products through this website. Accordingly, no courier, postal or logistics services are involved in the delivery of our online consultation and digital services.

9. Service Completion

A consultation will generally be considered successfully delivered once the scheduled consultation has been completed. A digital report or other digital deliverable will generally be considered delivered once it has been made available or sent to the customer through the agreed digital communication method.

10. Cancellation and Refund

Customers may request cancellation within 1 hour of booking confirmation, subject to the applicable Cancellation and Refund Policies.

For an eligible cancellation made within this 1-hour period, the applicable refund will be processed to the original payment method or account used for the transaction.

After the applicable cancellation period has expired, cancellation or refund requests will generally be handled according to the applicable Cancellation and Refund Policies.

11. Delivery Issues

If you do not receive your booking confirmation, scheduled consultation details or applicable digital report within the expected or communicated timeline, please contact us with your booking code, registered phone number and relevant payment or booking details at shreya.sadhyajyotish@gmail.com or +91 87962 66557.