This Privacy Policy explains how Sadhya Jyotish ("we", "our") collects, uses, stores and protects your personal information when you visit our website, create an account, book a consultation, request a Kundli report, subscribe to updates or contact our support team.
Depending on the service you use, we may collect your name, mobile number, email address, city, gender, date of birth, time of birth, place of birth, consultation preferences, booking details, messages submitted through forms and basic account information. Birth details are collected only where they are needed for astrology services such as Kundli analysis, matching, remedies or personalised consultation.
Payments are processed through authorised third-party payment gateways. We may store booking amount, payment status, transaction reference and invoice details for accounting and customer support. We do not store debit card, credit card, UPI PIN, net banking password or other sensitive payment credentials on our servers.
We do not sell, rent or trade your personal information. Information is shared only with people or service providers who need it to deliver the booked service, such as assigned consultants, support staff, payment gateways, email/SMS/WhatsApp communication providers and hosting or technology partners. These parties are expected to handle the information responsibly and only for the required purpose.
Consultation details, birth details and personal questions are treated as confidential. However, users should avoid sharing passwords, financial secrets, medical records or highly sensitive documents unless absolutely necessary for the requested service.
Our website may use cookies or similar technologies to keep sessions active, improve navigation, understand usage and secure the platform. You may disable cookies in your browser, but some website features may not work correctly.
We retain booking, invoice, support and account information for as long as needed for service delivery, legal compliance, dispute handling, tax records and business operations. You may request correction or deletion of eligible personal information, subject to legal and operational requirements.
We use reasonable technical and organisational safeguards such as access control, HTTPS where available, password hashing and restricted admin access. No online system can be guaranteed to be completely secure, so users are responsible for keeping their login credentials private.
For privacy questions, correction requests or data-related concerns, contact us at shreya.sadhyajyotish@gmail.com or +91 87962 66557.